FREQUENTLY ASKED QUESTIONS

All orders are covered with our 30-day guarantee. The items will be accepted back with full refund if they meet all of our returns terms and conditions and a request has been submitted within 30 days of receipt of the package.

Socks can be machine washed of no more than 30°C, and they should never be put in the dryer or ironed.

The shipping time to EU orders is 5-10 days. If your order hasn’t arrived within the estimated delivery time, please check the tracking number or contact our support team at care@thenordicsocks.eu

We ship to all European countries.

However, orders to Germany and Austria should be placed on thenordicsocks.de and orders to Switzerland should be placed on nordicsocks.ch

Most orders are processed and shipped within 24 business hours. You will receive a shipment confirmation email once the tracking number is available. Note: if you order multiple items on our store, they will come in one package. Please take into consideration that packages are shipped only when all items are available, so delays might occur.

EU orders are shipped with country-specific postal services.

A tracking number will be sent to you by email within 24 business hours after your order has been placed. If you didn't receive your tracking number within the time frame below, please contact our support team at care@thenordicsocks.eu.

We accept all major credit cards Visa, Mastercard and American Express, and PayPal

We apologize for this inconvenience. We’d be delighted to help you right away by offering a free replacement order.

Unfortunately, it is difficult to change your order or the shipping address once it has been placed. We aim to deliver the best products and services for you, so our warehouse is processing orders within a few hours of receiving them.

If a change is absolutely necessary please contact us as fast as possible after the order has been placed, and we'll do our best to help out.